CAPABILITY ASSESSMENT EVALUATION AND PLANNING TOOL

WHAT IS YOUR RATING AND HOW DO YOU RANK?

TARGET AREAS

bullet Financial Management
bullet Production Management
bullet Sales and Marketing
bullet Customer Satisfaction (CSI)
bullet Ongoing Certification Management

BUSINESS IMPROVEMENT PLANNING PROCESS

bullet Compare and evaluate industry best practices to achieve operational excellence
bullet Assign priorities, timelines, and budgets
bullet Generate reports that illustrate your key opportunities
bullet Benchmark comparisons and evaluations against industry KPIs (Key Performance Indicators)
bullet Receive alert reports whenever your body shop's KPIs fall short, illustrating opportunities and corrective strategies
bullet Tele-coaching to support and monitor the execution of your improvement plan
bullet Access to the online Business Improvement dashboard to monitor your body shop's ongoing performance
bullet Exclusive data that compares your ongoing performance against other dealer body shops and independents
bullet Data storage services to safeguard your business's data

PRO FORMA BUSINESS MODEL

bullet Evaluate the effects of various staffing options
bullet Calculate the impact of increasing sales
bullet Decreasing costs
bullet Adding or decreasing overhead
bullet Safeguards valuable estimate data
bullet Cloud based data warehouse hosted by Amazon (AWS)
bullet Provides YOU access and control of your data
bullet For YOUR eyes only
bullet New estimating system?  Server crashed?  No problem!
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bullet Critical tool for Certified Shops
bullet Harvests estimate data and safeguards in dataSAFE
bullet Gives the ability to self manage your business
bullet Provides access to:
bullet Parts Rebate Rewards
bullet OE-QC Repair Compliance
bullet Shop Ops
bullet dataIQ
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bullet Provides optics for Key Performance Indicators (KPIs)
bullet Gives the ability to self-manage your business
bullet Provided KPIs include but are not limited to:
bullet Sales/Estimates by totals, averages, and trends
bullet Shop vs. market stats by MSA, state, or country
bullet Current sales vs. average sales
bullet Dollar amount per estimate by totals, averages, & trends
bullet Many more!
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Web-Based Business Operating System and
Tool Box for Certified Collision Care Providers.

REPAIR QUALITY ASSURANCE OE-QC 2.0

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DATA MANAGEMENT WITH dataIQ & dataSAFE

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KPI -BENCHMARKING: dataIQ

BUSINESS PLANNING & FINANCIAL FORECASTING

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CONTENT MANAGEMENT & ELECTRONIC OPS MANUAL

CRM - CUSTOMER RELATIONSHIP MANAGEMENT

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eMARKETING

Online Shop Locator & Smart Apps

eLOBBY

PR & Public Relations

eLISTINGS

As a Certified repair facility, you've already proven you stand in a league of your own. Now you have the opportunity to document your excellence.

By leveraging the Assured Performance OE-QC Compliance app, you CAN:

bullet Ensure technicians are in fact following OEM Repair Procedures through photos and documentation providing proof of compliance
bullet Confirm technicians are pre-scanning and post scanning every vehicle with the ability to store valuable diagnostics
bullet Audit submissions by repair, line item, or labor category and approve or reassign based the results
bullet Print a data driven Certificate of Authenticity for technicians that used OEM Repair Procedures on 100% of the applicable line items during the repair

Coming soon...

Download ShopOps

ShopOps User Guide